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Clinic Policies
Aggressive Dog Policy: We encourage all pets to be spayed or neutered, however, the safety and well-being of our staff and volunteers are extremely important to us. If your dog shows signs of aggression we will ask that you have your pet muzzled at drop-off and remain in the parking lot until we determine your animal can be safely handled.
Cryptorchid males, pregnant females, females in heat, and females with pyometra will be an additional cost to alterations.
Owners do not need to list a hardship, nor do they need to be a resident of Tioga County, NY to participate in our low-cost clinic.
Alteration prices include rabies, distemper, and physical exam. If there is proof of current vaccination and a recent physical exam provided you will be reimbursed 50$.
No-Call No-Show Policy: If you do not provide notification 48-hours prior to your scheduled appointment you will not recieve a refund for the appointment. If notification is provided you may recieve your refund and can reschedule your appointment to a later date.
Call, or visit, to schedule your appointment AS SOON AS POSSIBLE. Dates fill up very quickly.
**Walk-ins and last-minute substitutions are not accepted.
**Payment is accepted in person, or by phone, but is NOT available online.
We DO NOT HAVE A VETERINARIAN ON SITE NOR DO WE HAVE 24/7 STAFFING animals abandoned on our property face local wildlife and dangerous weather conditions. Please contact us to schedule a surrender appointment, or, in the event of an emergency, go directly to a veterinarian's office.
Similarly, please keep in mind, before moving traps by our local Trap-Neuter-Release groups that traps are positioned for the safety of the trapped animals. Please speak to the groups trapping in your area if you have concerns. We can usually put you in touch with the groups servicing your area.
Training Classes Now Available
Training classes will be held Saturdays by our behavior specialist for group classes. Personal sessions available by appointment.